By clicking “Accept”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Privacy Policy for more information.
Order & Field Service
Labour & Resource Planning

Scheduling of Kitchen Technicians

Schedule, track, and optimize technicians planning.

KPIs

Explore what our clients have achieved

Productivity, compliance and operational excellence.

0%

Unplanned Skills Gap

+15 pts

Service (on time)

-10%

Cost per intervention

Plan and allocate jobs to technicians

The objective is to always get the right technicians doing the installations on time for customer satisfaction.

However, there is only a limited number of trained technicians, geographically scattered, each having their own demonstrated performance.

And many things are thrown at the team every day: tools missing, supplier delays, absentees, or customers not at home.

As such, even a planning prepared in the morning may need reworking at lunch, due to dependencies between installations.

Metronome was set to offer a continuous planning system to help to match agents to installations.

The solution supports the planning agent with a cloud based plugin to their intervention platform, connected to the app already in use by technicians on their smartphones.

Benefits:

  • Having the right number of resource every day to perform all scheduled installations,
  • Facilitate exchange and sync with technicians and customer service agents,
  • Ensure technicians have an efficient planning given their competences and locations.

Features

Turn these ON
for this use case

Metronome is the single platform to plan, dispatch and execute work.

Dispatcher

Create and assign tasks automatically, given competences and resource availabilities

Notifier

Stay ahead of the curve, with timely alerts and notifications

Scheduler

Your central pulse - Prioritize the timing and flow of your operations under constraints meticulously

Discover

Monitor operations and be empowered with strategic insights

Integrations

We connected a few tools in this case

Metronome integrates with your software and in house systems.

Field Service Tool

Praxedo

Ready to level up your resilience?

Metronome is a software for efficient, real-time planning and dispatch of operational activities, excelling in agility for time-sensitive tasks.

Reach out to learn about the substantial yearly savings our customers achieve in resources and stress reduction.