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Use Case Library

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Supervision
1 to 3 months to implement
Order to Cash
#16

Customer Returns

Monitor the complete lifecycle of customer returns, ensuring efficient and responsive handling.
High
High
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Supervision
< 1 month to implement
Order to Cash
#21

Complaints / Damages Handling

Trigger relevant procedures for swift resolution of customer complaints and damages.
Highest
High
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Supervision
< 1 month to implement
Order to Cash
#17b

Customer Order Tracking

Monitor the entire order journey in real-time, ensuring on-time delivery.
High
Medium
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Supervision
< 1 month to implement
Order to Cash
#45

Supplier Delay Alerts

Alert stakeholders in advance about late supplier deliveries that may affect orders.
Highest
High
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Supervision
1 to 3 months to implement
Order to Cash
#33

Order to Cash Management

Accelerate every step of the order-to-cash process for improved efficiency.
Highest
High
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Supervision
< 1 month to implement
Order to Cash
#19

Customer Delivery Tracking

Monitor the status and progression of customer orders for external stakeholders.
High
High
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