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Labour & Resource Planning
Order & Field Service

Sanitation Vehicle Fleet Planning & Dispatch

Schedule, track, and optimize activities and service calls.

KPIs

Explore what our clients have achieved

Productivity, compliance and operational excellence.

0%

Unplanned Skills Gap

+15 pts

Service (on time)

-10%

Cost per intervention

Plan and allocate jobs to technicians

The objective is to always get the right technicians doing the sanitation interventions on time.

However, there is only a limited number of trained technicians and fleet pool, geographically scattered.

And many things are thrown at the team every day: tools missing, unexpected difficulties to perform work on site, absentees, or a site difficult to access.

As such, even a planning prepared in the morning may need reworking at lunch, due to dependencies between interventions throughout the day.

Metronome was set to offer a continuous planning system to help to match agents to interventions.

The solution supports the planning agent with a cloud based plugin to their intervention platform, connected to the app already in use by technicians on their smartphones.

Benefits:

  • Having the right number of resource every day to perform all scheduled sanitation tasks,
  • Facilitate exchange and sync with technicians and customer service agents,
  • Ensure technicians have an efficient planning given their competences and locations.
Features

Turn these ON
for this use case

Metronome is the single platform to plan, dispatch and execute work.

Dispatcher

Create and assign tasks automatically, given competences and resource availabilities

Notifier

Stay ahead of the curve, with timely alerts and notifications

Scheduler

Your central pulse - Prioritize the timing and flow of your operations under constraints meticulously

Discover

Monitor operations and be empowered with strategic insights

Integrations

We connected a few tools in this case

Metronome integrates with your software and in house systems.

Analytics

Tableau

Field Service Tool

Praxedo

Collaboration

Slack

ERP

SAP S/4HANA

Ready to level up your resilience?

Metronome is a software for efficient, real-time planning and dispatch of operational activities, excelling in agility for time-sensitive tasks.

Reach out to learn about the substantial yearly savings our customers achieve in resources and stress reduction.